ViyuSMS - Privacy & Policy
Effective Date: 22nd September 2025 This Privacy Policy describes how ViyuSMS, a brand of Viyu Ventures Limited (“Company,” “we,” “our,” or “us”), collects, uses, stores, and protects information in connection with the provision of our bulk SMS solutions. By using ViyuSMS services, you agree to the practices outlined in this Privacy Policy. 1. Information We Collect When you use our bulk SMS platform, we may collect the following types of information: Account Information: Name, email address, phone number, billing details, and other information provided during registration. Message Data: Recipient numbers, sender IDs, message content, and delivery reports. Usage Data: Log files, IP addresses, browser type, device information, and usage patterns. Payment Information: Payment method details processed through secure third-party providers. 2. How We Use Information We use collected data for purposes including: Providing and managing our bulk SMS services. Delivering messages to intended recipients. Monitoring system performance and ensuring service reliability. Billing and account management. Improving service features and customer experience. Complying with legal obligations and preventing fraudulent or abusive use. 3. Data Sharing and Disclosure We respect your privacy and do not sell personal information. However, we may share information with: Telecom Operators & Aggregators: To deliver SMS messages to recipients. Service Providers: For payment processing, technical support, and system hosting. Legal Authorities: If required by law, regulation, or court order. Business Transfers: In case of merger, acquisition, or sale of assets, where data may be transferred as part of the transaction. 4. Data Security We implement industry-standard security measures to protect information from unauthorized access, alteration, disclosure, or destruction. These include: Encrypted communication channels. Secure data storage systems. Access controls and monitoring. While we strive to protect data, no system is completely secure. Users are responsible for safeguarding their account credentials. 5. Data Retention Message data and delivery reports are retained for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account-related information may be stored as long as you maintain an account with us. 6. User Rights Depending on your jurisdiction, you may have the right to: Access, update, or delete your personal information. Request a copy of stored data. Withdraw consent to certain processing activities. To exercise these rights, please contact us at support@viyuventures.com 7. Cookies & Tracking Our website and platform may use cookies and similar technologies to enhance user experience, track usage, and improve services. You can manage cookie preferences in your browser settings. 8. Third-Party Links Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage users to review third-party privacy policies. 9. Children’s Privacy ViyuSMS services are not directed to individuals under 18. We do not knowingly collect information from children. 10. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance. 11. Contact Us For questions or concerns about this Privacy Policy, please contact: Viyu Ventures Limited London, United Kingdom Email: support@viyuventures.com Phone: +447411707886
